Frequently Asked Questions
Everything You Need to Know
Have a question about our products, ordering or delivery? Find answers to some of the most common questions below. If you need additional assistance, please contact us directly
We sell aquarium and reptile equipment, fish food, reptile food, enclosures and a selection of live freshwater fish
Our selection includes Guppies, GMO Neons, Angelfish, Flameback Cichlids, Swordtails, Neon Yellow Panchax, Silver Arowanas, Congo Tetras, Green Terror Cichlids and Electric Blue Acaras. Availability may vary, so please contact us to confirm current stock
Yes, you’re welcome to contact us with questions about our products and your aquarium or reptile setup. Fish compatibility, adult size and habitat requirements should be considered before choosing a species
We offer delivery throughout Gauteng. Courier options are also available, subject to the product and destination
Yes. Orders of R1,000 or more qualify for free delivery in designated local service areas, including Krugersdorp, Roodepoort and Pretoria. Please confirm eligibility for your delivery address before ordering
Yes, collection is available by arrangement. Please contact us to confirm the collection location and arrange a suitable time
Live fish deliveries must be arranged according to the species, destination and suitable transport conditions. Please contact us before ordering live fish to confirm the available delivery method
Delivery times depend on your location, the products ordered and the delivery method. Please contact us for an estimated delivery timeframe before placing your order if timing is important